Order 7994492


Customer Service

Shadow Lodge

Hello,

I've had a minor financial hiccup, and if possible (I know you all have a huge backlog you're working through right now) I'd like to cancel the remaining part of this order that isn't slated to ship until mid-September. I fully understand that you might not see this message for a bit, and it's on me if I've posted this too late to catch the order before it ships.

Thanks very much either way, and I hope you all get a breather sooner or later!

Customer Service Representative

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Hi CanisDirus,

Thank you so much for your patience as we work through our backlog. I have gone ahead and cancelled any pending items on this order. Let me know if there's anything else I can do to assist you!

Shadow Lodge

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You are awesome, Joan - thank you!

I know your whole team is being swamped right now and you don't get enough praise for how you're all tearing through it a bit at a time. Thank you again so very much!

Customer Service Representative

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Kind words from y'all help keep us going :) You're very welcome!

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