Problems with credit card payments

Customer Service


I have ordered lots of items but now all of a sudden the credit card is declined but my account is not reporting a declined payment, instead there is a payment for the correct amount on hold on my account. I entered a different credit card but when I enter the cvv number and press continue the screen doesn't move on and I've tried this in chrome and edge browsers.

Please fix this. And instead of refunding the payment please add the product to my digital library.

This is very frustrating.

P.S. this credit card still works at gas stations, amazon, ebay, etc.

Customer Service Representative

Hi Farnaby,

I responded in your earlier thread but please let me know if you have any other questions!

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