Missing item from order, and missing Organized Play modules


Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hello there.

When I received my July subscription order (29190249) it was missing the Starfinder Starship Operations Manual. I emailed your customer service group and left a voicemail a week ago. Not sure if this is the proper venue for this inquiry but I haven't received a reply from either of the other two options, so I thought I'd give it a try.

Can you please let me know if you can send the book out to me, please?

Also, I was a few months behind with downloading the PDFs from my subscription purchases. i noticed I was missing a month's worth of the Organized Play Society modules. As I have been a superscriber for some time now, can you please add the following to my downloads:

Pathfinder Society Scenario #1-16: The Perennial Crown Part 1, Opal of Bhopan
Pathfinder Society Scenario #1-17: The Perennial Crown Part 2, The Thorned Monarch
Starfinder Society Scenario #2-19: Truth Keepers
Starfinder Society Scenario #2-20: Shades of Spite

Please let me know, and thanks.
Ed B.

Customer Service Representative

Hi Edmond,

Thank you for your patience as we work through our backlog. I am so sorry your order was missing your Starship Operations Manual. I have processed a replacement for you, and you should also see your missing scenarios in your digital library now. Thanks again for your patience!

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