|
This order seems to be lost in the ether, is there any tracking information you can send me so I can track it down, I had another order from another company get lost in the ether as well, and filing a complaint seems to work well, I was hoping to do the same for this as well, if it was shipped USPS.
Hi jhallum,
Thank you so much for your patience as we have received a large influx of messages. Have you received your order yet? If not, please let me know and I would be happy to set up a replacement order for you.
|
|
Hi jhallum,
Thank you so much for your patience as we have received a large influx of messages. Have you received your order yet? If not, please let me know and I would be happy to set up a replacement order for you.
I have not received anything as of yet. When you do set up the replacement shipment, can you ship it UPS ground, rather than USPS Priority? That way we can track it down if there's an issue.
Cheers,
Jeremy
Absolutely. Your replacement is set up and should be shipping out shortly. I've also sent a new confirmation email your way.