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Need help I attempted to contact you via e-mail and still have not got any response since 6-30 and that was only this:
Thank you for taking the time to contact Paizo Customer Service!
Due to the outbreak of COVID-19 in the greater Seattle area, Paizo Customer Service is working remotely. Unfortunately, we do not yet have a solution for answering phone calls outside of the office. We have temporarily closed our phones starting Wednesday, March 11th.
Our Customer Service team is also experiencing a high volume of requests for assistance at this time and will assist you with your request as soon as possible.
You can follow along with updates to our status at: https://paizo.com/threads/rzs42z7x?Paizo-Customer-Service-Status-Updates-Wh at
paizo.com - Forums: Customer Service: Paizo Customer Service Status Updates & What to Do
Yesterday, we made the decision to stage the opening of our warehouse over a few days. On April 9th, our warehouse manager will be back in the warehouse, receiving some shipments that have been waiting for us to reopen and getting the warehouse ready for the rest of the warehouse team to come back to work on Monday, the 13th of April, and we will commence with shipping physical goods at that time.
paizo.com
Thank you very much for your patience and understanding!
Sincerely,
Paizo Customer Service
Hello Fharlang,
Due to a high influx of inquiries, we are experiencing a lengthy response time right now. However, I do see that we have record of resolving this issue for you on 7-22. If you are still experiencing issues, please feel free to let me know here. Thank you!