Battles Subscription Order 8139869 Did not add Thieves Guild


Customer Service


Hello,

I know we have to add these to side cart manually now as there's no more case incentives.

I did so, and my order email just now said it includes the battles case and dragons, but the thieves guild is missing from order.

Please correct this and you may want to check the batching system in general as I saw a couple more reports of this so it's not isolated.

I'd normally call for this but your phone lines are down at moment so this seemed the best way?

Customer Service Representative

Hello Lorian,

Our delightful Joan has been powering through getting these added to folks' orders, so it looks like she took care of this for you on Tuesday! If you have any ongoing questions or concerns, please let us know. Thank you!

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