404 trying to Place Order in store (or view Shipping Details)


Customer Service


Kind of wondering if this problem is somehow on my end, although I don't see how it could be, given that *no one else is complaining*.
I have an order in my Shopping Cart which gives me a 404 (Page Not Found) and the huge golem image if I try to:
-- View/Edit Shipping Details, or
-- Place Order (literally, click the Place Order button on step 4 of checking out)
The last one seems kind of important.
My hunch is: I have something in my cart which is causing the site to throw a 404 when I try to check out.
Can y'all look into this?
(And.... if you find the problem on Monday, can I still have the PaizoCon discount I tried to apply? I spent 20 minutes yesterday and 15 minutes today trying to force this order through.)
Thanks
Robert


?
It's been a week without even as much as a "We'll look into it." reply. I know y'all are short-staffed, but... ?
So, forget it. I am going to scrap my shopping card and start over.
I'll post here if I narrow it down to a single item that causes this 404.


OK, instead of buying 30+$ of product, I bought $6. This order went through. Perhaps something I pulled off caused the 404. No idea.

Customer Service Representative

Hello elcoderdude,

I'm sorry that the cart gave you some issues and we weren't able to help as readily as we usually are. I have noticed that there are some items that appear to corrupt carts. It's rare, but you're not the only one experiencing this. I'm glad you were able to clear your cart and get an order through.

Please let us know if you have any further issues with this. Hopefully the underlying issue will be resolved soon as well. Thank you!

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