Unable to access the product threads.


Website Feedback


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Suddenly clicking on most product threads takes me to the Paizo Golem with this message.

Quote:
You’ve reached this page due to an error on paizo.com. The web team has been notified and are working to fix the issue.

I'm on an iPhone 11 and using Safari. It doesn't seem to be a problem in the other forums.


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Having this same issue on Chrome.

Paizo Employee Software Architect

I can't seem to reproduce this in Chrome, either by visiting a product page where the discussion thread is displayed, or by navigating to various threads in Community> Forums> Paizo> Product Discussion.

Do either of you have some example threads are are reliably not loading for you? Additionally, do the threads also fail to load while you're in a fresh incognito mode session?


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Unlike for Sylva_, Chrome has been working fine for me. Only Safari was giving me problems. Most of the threads that were failing before are working for me in Safari now. But a number of them keep asking me to sign in even though I already am. A clue?

Right now I'm unable to see the Pathfinder Armaments Deck page in Safari, but it still works fine in Chrome.

I don't know what incognito mode is.


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Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Right click on any link in Chrome and you will see "Open link in incognito mode" as an option.

Anyway, I reproduced the problem with the Pathfinder Armaments Deck page in Chrome. Going to that link in incognito mode required me to sign in and then took me away from the page. It was fine when I went back to it, but it was a lot of work just to look at a product page.

I also got an error on the page for the Red and Black Dragons premium miniatures, but the incognito window remembered that I was logged in and thus didn't put me through that same process.

I had both the regular page and the incognito window page for the 2e Advanced Player's Guide crashing on me last week, but that problem seems to have cleared up for now.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Update: I reproduced the problem with the page for Red and Black Dragon miniatures a few minutes later, when a fresh incognito window "forgot" that I had signed in.


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Same problem:

I try to go to the Adventure Path products page (not the forums).
I get the golem error.
Therefore, I am unable to eventually purchase an adventure path.

Using:
Windows 10
Chrome

Tried also on my Android phone. Same error.


Vortalas wrote:

Same problem:

I try to go to the Adventure Path products page (not the forums).
I get the golem error.
Therefore, I am unable to eventually purchase an adventure path.

Using:
Windows 10
Chrome

Tried also on my Android phone. Same error.

Same issue but on firefox and samsung browser on my phone.

It seems to be fixable if you do a full wipe of the cache, cookies and saved pages on the browser. Annoying, but doable.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I have sometimes seen this problem immediately after cleaning out my cache.

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