Order 20098035 shipping issue

[Ryandale_]

i placed an order back on may 5th, and then i ordered something else on the 16th. I saw that i had the ability to combine my orders so the PF2 bestiary 2 and AP 155 ship out at the same time as the npc pawn collection. However, when i added the shipping which i had set to UPS ground is now set to standard post. Is it possible to have this switched back and be charged the difference in shipping? I would really love to use ups over standard post so i have a tracking #

[Ryandale_]

Is there an update on this? The content in this order is now realeased, but my order hasn't shipped, but i also havent seen any updates via any of the methods i reached out to customer service.

[Ryandale_]

this looks resolved. I just got confirmation my order will be shipping soon and included in the email was UPS tracking #, so looks like someone was able to switch it back to UPS

[Joan H.]

Hi Ryandale_

I had seen your comment in the subscription thread and looks like I forgot to track this thread down to reply, my apologies. Please let me know if you have any other questions or concerns!