Unable to place Order

[Lynxden]

Was trying to place an order for a few books and the system keeps kicking back anytime I attempt to proceed to the shipping segment of checkout. It will allow me to go to my cart, and to proceed to checkout, but as soon as I try to move over to shipping, it boots me with a statement of the URL that was requested either doesn't exist or I have been denied access. Not sure if this is a temporary issue the site is having, but figured I would at least notify you about it.

[Lynxden]

Still having this issue when I try to place an order.

[Virginia J.]

Hi Lynxden!

I'm sorry this issue has cropped up for you. I'm going to move this to our Website Feedback forum, and our tech team can take a look at it.

[Lynxden]

Still having this issue. Is there any chance this will be resolved any time soon? I've been trying to purchase these items since Monday April 20th, and I keep getting the same error every time. I've never had this issue before now.

[CrystalSeas]

Have you tried using a different browser or incognito mode with your current browser?

That frequently seems to solve this problem.

[Lynxden]

CrystalSeas wrote:

Have you tried using a different browser or incognito mode with your current browser?

That frequently seems to solve this problem.

I have not. I will give that a shot. Thank you.

[Lynxden]

That would be a big fat nope. Still getting the same error when attempting through Incognito Chrome, and Firefox.

[Lynxden]

Still nothing from the staff about this? It's been a week and I still can't order anything. Moreover, I get the same error if I try to alter my cart in any fashion, such as by emptying it to re-add them and try to fix the issue that way. Nothing I can think of is working. If I continue not to hear anything from the company, I'll simply move on and order from a different source.

[Brian Bauman]

Hello, Lynxden,

My apologies for the delay. We found and resolved a problem with one of the products in your cart, which should allow you to complete checkout. Please try again, and let us know if you run into any other issues.

[Greg Myers 305]

I am having the same issue with not be able to complete my order.

[Brian Bauman]

Greg Myers 305 wrote:

I am having the same issue with not be able to complete my order.

Hey, Greg,

Your cart is currently empty. Can you reproduce the cart that is giving you trouble, so we can take a look at it?