Paizo Order # 17548715


Customer Service


Paizo Order # 17548715

I was just looking to verify the above order was received and an estimated time for delivery.

As I look at my past orders, the below is not showing up in my file. I am expecting it to take some time due to the pandemic but just want to make sure everything is okay with the order and we are able to proceed.

Also, I am having issues making any other orders. As I try to add to my cart via your store on your website, it continues to say that there is an error.

thirdly, Order 14276278, this one was made on March 18th. Do we have an estimate on this delivery as well?

I hope that helps and I look forward to your response.

Thanks,
Boneto

Paizo Employee Customer Service Representative

Hello Boneto,

Our warehouse team has recently been able to return to shipping orders, and it looks as though order 17548715 and order 14276278 are both in the batch they will be working on soon, so you should receive shipping confirmation emails for these soon. If you don't by the beginning of next week, let us know and I'll see what's going on. Thank you for your patience while they catch up on a backlog of orders.

Does the error that happens when you add items to your cart have any further information? What kind of items is it happening on for you?

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