Problems placing orders through site

[Darrell Impey UK]

I don't know if this is just me, though I have tried using multiple devices.

Any time I try to add a pdf to an order, the page returns "your request produced an error" on the line where the price was. This makes it a bit difficult to take advantage of the spring sale...

[Adtz]

Darrell Impey UK wrote:

I don't know if this is just me, though I have tried using multiple devices.

Any time I try to add a pdf to an order, the page returns "your request produced an error" on the line where the price was. This makes it a bit difficult to take advantage of the spring sale...

I'm having exactly the same error.

[Adtz]

I just logged out and logged back in and it seemed to resolve the issue.

[Darrell Impey UK]

That sorted it. Brilliant. Thanks Adtz. :)

[sanwah68]

Just came onto the forums to note the same bug, but signing off, then back in again worked

[Virginia J.]

Hi folks!

For troubleshooting this issue, our tech team recommends clearing your browser’s cache and/or using an incognito window while our team works on this issue. If neither of these solutions work, let us know, but this should do the trick, as some of y'all have already noted.