Paizo Advantage not working


Customer Service


Pathfinder Adventure, Adventure Path, Card Game, Pathfinder Accessories, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Hello! I currently have four active subscriptions. But none of the effects of the Paizo Advantage seem to be active -- I don't see a discount applied, and I don't see where I can select a Pathfinder Society or Starfinder Society subscription. (I also don't see my subscriptions listed when I post to the forums, which may or may not be related.)

Any advice would be appreciated.

P.S. As someone who's currently home in bed with probable COVID symptoms, I heartily recommend that everyone continue to take all necessary precautions to avoid being stuck at home in bed with probable COVID symptoms. Take care of yourselves and your families!

Wayfinders

Did you just start one or more of the subscriptions recently?

At least 1 item has to ship from each of the four subscriptions before you start receiving the benefits (to avoid people cheating the system by signing up for subscriptions, ordering at a discount, and immediately canceling)

If you didn't sign up recently for any of these, and it disappeared, then I'm not sure.


Pathfinder Adventure, Adventure Path, Card Game, Pathfinder Accessories, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Everything I've done here is recent. :) Between orders 17335389 and 17061192, I believe that all four subscriptions have shipped something. But at least one of those orders required Customer Service intervention to get completed, so it may not have flipped the necessary bits in the subscription records. In any event, with the warehouse shut down due to plague (and with me in bed also shut down due to plague), it's no longer something that's immediately important.

Paizo Employee Customer Service Representative

Hi KickahaOta!

Looking at your subs, unfortunately the Pathfinder Adventure Card subscription does not count towards the Paizo Advantage. Here is a list from our subscriptions page of the eligible subs:

All of the following subscriptions qualify toward the Paizo Advantage:

Pathfinder Rulebook (formerly Roleplaying Game)
Pathfinder Adventure Path
Pathfinder Adventure (formerly Modules)
Pathfinder Lost Omens (formerly Campaign Setting)
Pathfinder Maps
Pathfinder Pawns
Pathfinder Accessories
Starfinder Roleplaying Game
Starfinder Adventure Path
Starfinder Maps
Starfinder Accessories

If you need help with anything else, don't hesitate to let us know.


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Pathfinder Adventure, Adventure Path, Card Game, Pathfinder Accessories, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

A tragic error! And one that I have responded to in the only appropriate way, by subscribing to additional things. :)

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