RSS Facebook Twitter Email
Community / Forums / Archive / Paizo / Customer Service

Unable to Add Special Edition Rulebook Subscription

Customer Service

Search Thread

Search this Thread:

Dark Archive
Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hello Paizo People,

For some reason I'm not able to add the special edition rulebook sub to my account. Is this something someone can help me out with? If so, I'd like to start with the GMG as I already have the previous special editions. I'm not in any hurry and it can go to sidecart and ship with the next subscription order in April.

Thanks for the help. Hope you all are staying safe!

Thanks,

Patrick
Customer Service Representative

Hi Zhern,

Are you receiving an error message when you try to add the subscription? Typically, logging in using an incognito/private window will fix this issue. Let me know if that doesn't work for you.

If you are not receiving an error message, could you let me know what you're seeing on your end so we can troubleshoot here?

Thanks for your patience!
Dark Archive
Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi Joan,

Sorry it took so long to get back to you, but using a private Firefox window worked and I was able to add the subscription. Thanks for your help!

Stay safe, Paizo!
Community / Forums / Archive / Paizo / Customer Service / Unable to Add Special Edition Rulebook Subscription All Messageboards
Recent threads in Customer Service