What the heck happened with this order?
I ordered the Gods & Magic book plus two map packs.
I placed the order more than a month ago, and put it in my sidecart to have it shipped with my subscriptions, which are apparently running late this month?
Then, suddenly last week, you shipped just this one book to me separate of my other stuff. You shipped it ONE DAY PRIORITY mail and charged me $45.48 for shipping!
What the heck is going on? You did not have my permission to ship this at that rate. $45 for a single book is INSANE.
Can you please tell me what happened and fix this?
|Joan H. Customer Service Representative
I am so sorry for the delay in our reply. We have been working on a large backlog of messages. It looks like there was an error with the shipping setup and I apologize that our system overcharged you for the incorrect shipping methods. I have gone ahead and fully refunded shipping for this order and you should see that post to your card in the next 3-5 business days. Please let me know if you have any other questions or concerns.