Complimentary PFS subscription not working

[Cap'n Nemo]

With the shipment of the Gamemastery guide, should my PFS subscription from having 5 subs have kicked in, or does it not start till next month's releases? Just, need to know if I need to buy them or not.

Thanks

[Sam Phelan]

Hello Cap'n Nemo,

I've ensured your complimentary subscription is active and has generated the February items for you. If you have any questions or concerns, please let us know. Thank you!

[Cap'n Nemo]

Sam Phelan wrote:

Hello Cap'n Nemo,

I've ensured your complimentary subscription is active and has generated the February items for you. If you have any questions or concerns, please let us know. Thank you!

Thank you i see the two PFS 14 and 15 in my downloads but not the Pathfinder Society Quest #7: A Curious Claim.

Thank you for your help Sam.

[BobusX]

I am having the same issue. #14 and #15 are not in my downloads now that I have the complimentary subscription. I used to have the paid subscription until the Gamemastery Guide shipped. I see some of the other GMs in my PFS group have them already as well.

[Virginia J.]

Hi BobusX!

We sincerely apologize for the delay in communication, our office is undergoing procedures to respond to the COVID-19 infection in Washington state. We thank you for your patience as we may have delayed responses. It looks like Joan was able to help you through the problem. Let us know if anything else comes up!