Order 9309419


Customer Service

Dark Archive

Adventure Path Charter Subscriber

Came on today to find this order had most everything in it canceled on 2/20. I had till Monday Mar 30 to pay, so I'm a bit confused at this.

ShaneG.

Paizo Employee Customer Service Representative

Hello ShaneG,

The March 20 was because the items generated in January would be cancelled then. The items ordered in November cancel sooner. So when the time was past on those items the system cancelled the entire order. I have reinstated the items on the order. It should be on its way soon.

Dark Archive

Adventure Path Charter Subscriber

Both of these were 11.49 on the sale:
Pathfinder Campaign Setting: Faiths of Golarion
Pathfinder Campaign Setting: Taldor, the First Empire

This was 7.49:
Pathfinder Player Companion: Potions & Poisons

If they are not that anymore then remove those items from the order please.

Thanks,
ShaneG.

Paizo Employee Customer Service Representative

Hi ShaneG.

I apologize for the delayed response as we have received a large influx of messages and have been moving towards remote work solutions due to company precautions over the COVID-19 outbreak. I have fixed the pricing on the above items for you. Our warehouse will ship this out as soon as possible. Thanks again for your patience and please let me know if there is anything else I can assist you with.

Dark Archive

Adventure Path Charter Subscriber

I've been charged for this order, but it hasn't proceeded past that. If Pathfinder Roleplaying Game: Player Character Folio being cancelled is effecting the order, then please remove that.

Thanks,
ShaneG.

Paizo Employee Customer Service Representative

Hi Plaag!

Looks like Joan took another look at your order and it should be fixed up.

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