Order 11034618 "Waiting for backordered product(s)"?


Customer Service


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

The transit estimate on my subscription order for this month (order 11034618) recently added the statement "Waiting for backordered product(s)" in red. Given how late we are in the shipping window, my order shouldn't be waiting for anything but for your warehouse folks to get it on its way to me. Could somebody please take a look into it and see what is going on?


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Thank you Sam for fixing this over the phone!


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Now I am wondering whether the problem has been fixed?

It looks like you ran an auth on my credit card and created a tracking link, but the "Waiting for backordered product(s)" has been replaced with "Product(s) not in stock".

I trust you will be able to fix this problem tomorrow. If not, I guess I will be calling you back.


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I thought everything was fixed when that "Product(s) not in stock" message went away, but now the "Waiting for backordered product(s)" message is back. Will my order ever ship?

Customer Service Representative

Hello David,

I'm sorry about the troubles there. It looks like Virginia was able to finish it up for you. Thank you for your patience!


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Thank you both for the group effort in getting that order out of your warehouse and on its way!

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