Order #15871721


Customer Service


Pathfinder Roleplaying Game Superscriber

This order was originally declined because my card got cancelled due to suspected fraud.

I have since updated my card information, but the order has been sitting at pending for quite a while now. Is there anything else I need to do to help the order go through?

Customer Service Representative

Hello MaxAstro,

This order has shipped out. When an order has a payment failure it goes back into the shipping queue to be tried again. So when you update a payment method it doesn't mean the order will try to ship out again right away.

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