Order 15873093


Customer Service

Scarab Sages RPG Superstar 2015 Top 32

Hey there-

I had a problem with the payment method on my subscription, so the initial payment was declined.

I updated the payment method, and it said my order was pending on the new payment method, but I think the authorization expired yesterday.

Looks like the order is in limbo now. Any update?

Customer Service Representative

Hello ChesterCopperpot,

Your order has shipped out. When an order has a payment issue it goes back into the shipping queue to be tried again later. So it doesn't get retried right away.

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