Order 15873093

Customer Service

Scarab Sages RPG Superstar 2015 Top 32

Hey there-

I had a problem with the payment method on my subscription, so the initial payment was declined.

I updated the payment method, and it said my order was pending on the new payment method, but I think the authorization expired yesterday.

Looks like the order is in limbo now. Any update?

Paizo Employee Customer Service Representative

Hello ChesterCopperpot,

Your order has shipped out. When an order has a payment issue it goes back into the shipping queue to be tried again later. So it doesn't get retried right away.

Community / Forums / Paizo / Customer Service / Order 15873093 All Messageboards

Want to post a reply? Sign in.