Issue getting downloads?


Customer Service

Grand Lodge

Pathfinder Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I get the following error when I try to access my downloads. To be clear I can get to the digital content page but when I select a specific item to down load I get this error

Error

Quote:


This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>8E4B043B20BC1D4E</RequestId>
<HostId>
m3n9ywXjE6KKgXl0xMOOSJD2IZOYyNot+7SAhVBLyklSSTtQRzCUNWnbrrJCNQtT4xwbeXT7bt4 =
</HostId>
</Error>

Paizo Employee Customer Service Representative

Hi Slamy Mcbiteo!

I've talked to our tech department, and they let me know that this usually means your document has expired and you need to click the "having trouble" link to rewatermark it for you. If this doesn't work, please let us know.

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