Order 14224043


Customer Service


Hi there. I received an email confirming this order as Pending with all the correct details (an AP bundle and $70 + shipping), but when I look in my order history it says Complete, but with no items in it and a $0 charge. I just want to make sure it's actually in progress and will be shipping, or if I need to re-order it without getting double-charged.

Thanks!


Update: Since I submitted the above, I then placed an order to a Pathfinder Core Rulebook subscription. That order now has the same order # as above, and I can't find any record in my order history referencing the AP Bundle I purchased, and I haven't received a confirmation email for the subscription purchase.

Customer Service Representative

Hello SnowHeart,

It looks like your cart was experiencing an error that popped up a couple of months back. I have fixed this for you and you should see all of the items that were in order 14224043 at some point moved into your subscription order. Thanks for your patience!


Thank you!

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