Morning!
I saw last night that Dead God's Hand is delayed significantly, so that there is another three month wait at least before the Adventure Module line ships any items.
Can you update my Adventure subscription to ship a copy of Fall of Plaguestone next month? That way I can activate my four-line discount for the shipments next month, which will save me more money than not buying a redundant copy of Plaguestone...
I also requested to update my rulebook subscription to a deluxe edition line, but I still see the old standard rulebook sub in place. Can you ensure that next month, I will only get Plaguestone, Extinction Curse #2, and the deluxe GMG? And that with that fulfillment, can you confirm that next month will activate the 15% discount?
Thanks!
Hello Sporkedup,
I'm sorry about the troubles the delayed items in the Adventures subscription has caused you. I have ensured that the Fall of Plaguestone is in your sidecart to ship with your next items, this should result in you getting Paizo Advantage right away on your next order. I see that you're all set up with the deluxe subscription instead of the normal rulebooks, so you should be good to go there. If you have any further questions or concerns, please let us know. Thank you!
Thank you, Sam! You've been such a help.
I do have one last question about this order, however. I see that all three items as anticipated are pending in the order. I was excited to see how sharp that subscriber discount would look, and it doesn't appear to have applied? Just making sure there isn't a bug with the deluxe rulebook sub or anything. Since the GMG and Plaguestone are activating my third and fourth subs (after the AP and Settings subs), shouldn't this one show a discount applied?
Oh no! I got an email saying my subscription to the adventure module line was cancelled and Plaguestone was removed from my order! That's not correct! I want the adventure line and I do want it to start with Plaguestone this month!
Update: the subscription does appear to be back on my list and Plaguestone is back in the order. It appears whatever redcap was in the system has been sorted out! However, my question about the discount still stands. :)
Hello Sporkedup,
It looks like you are not the only one! We are investigating a bug and I'll update you when we have it fixed.
Also, sorry, that email was me fiddling with things to fix a potential issue...
I'll put away my machete and try a less destructive method to fix it.
Fixed up! I sent you a new confirmation email for the order that should now display the Paizo Advantage discount.
You're a hero. Looks great, thank you!