Order # 8213646


Customer Service


Pathfinder Starfinder Roleplaying Game Subscriber

Guys, Hi! Any news about this order (# 8213646)? It's been two weeks and it's still 'Pending'!

Thanks )

Customer Service Representative

Hello ‘Eκάτη!

Thank you for your patience with the communication and order. It looks like the order shipped on February 3rd, but was delayed because of the quantity of items in our queue that the warehouse had to ship, where were delayed because of inventory week, items being held in customs, and a few other things. If the item does not reach you, let us know.

- Virginia


Pathfinder Starfinder Roleplaying Game Subscriber

Hi! As a result, I haven't received this order yet. Please tell me, could you resend it along with a new order for the same subscription, for example? Please note that I changed my address recently (only one address is currently listed in my account, it's correct and up-to-date).

Customer Service Representative

Hello ‘Eκάτη,

I have set up replacements for you that will be shipping out along with your current subscription order. You will be receiving an updated email confirmation.


Pathfinder Starfinder Roleplaying Game Subscriber

Oh, friends, this is a big mistake on my part. I'm so sorry. I got the order number wrong.

I received an order number 8213646.

The order I DIDN'T RECEIVE is 18677419.

I created a separate theme with this.

In short, I thought that here I have a post about the same order (but with the forgotten 1 at the beginning of the order's number).
Once again, I strongly apologize to you for the extra work.

P.S. So, 1) I need 'Starfinder Near Space Hardcover' and 2) I already received and you don't need to send it to me 'Pathfinder Tales: Nightblade' and 'Pathfinder Lost Omens: Gods & Magic Hardcover'.

Thanks!


Pathfinder Starfinder Roleplaying Game Subscriber

Thank you for your promptness, now everything is correct in the order.

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