My order seems to be stuck in limbo as it's been sitting at "orginally expected to ship in 1 to 5 days" for almost a week now. Would like to see the transaction be authorized to get those beautiful pdf's sooner than later. Thank you for your time.
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You can always check the progress of subscription shipments in the monthly New Releases and Subscription Shipping thread stickied at the top of the Customer Service forum.
This month's thread shows that they originally expected to complete shipment between January 13th and January 24th; however, due to some inclement weather and products getting held up in customs, they didn't start shipping until January 15th and now do not expect to finish until January 29th.
As always, any individual's particular subscription can ship anytime between those dates. Some months, you're one of the lucky ones that ships on the first day; some months, you may be one of the unlucky ones whose orders are the last out the door for the month; most months, most subscribers fall somewhere in the middle.
(My order hasn't shipped yet, either.)
|Sam Phelan Customer Service Representative|