Order 12644546


Customer Service


I did not receive an order confirmation email for this (checked the spam folder and bin), my last order in december also went out on a sunday and I got a confirmation mail same day.

Also on the checkout screen it said „ships in 5 to 23 business days“ which seems oddly long.
Can you please check with this? I really don’t want to wait 23 days till I find out this got stuck in Pending Limbo after all.


the credit card reservation has arrived, looks like it’s running it’s course.

Customer Service Representative

DropBearHunter,

I checked in on it and the warehouse is working on getting that one going! it should leave soon. Thank you for your patience!


Sam Phelan wrote:

DropBearHunter,

I checked in on it and the warehouse is working on getting that one going! it should leave soon. Thank you for your patience!

great, thank you.

looks like your automated email system is having hickups: The CC reservation has disappeared, which probably means it’s been dispatched and I‘ll get the charge on my card tomorrow, but again no notification.

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