I recently added subscriptions bringing me to 4. I do not see a discount being applied to my future purchases. Will this get resolved before they are shipped?
Also one item ships a few days before the others can I bundle them together to get a reduced shipping fee?
OK, now I think I messed something up.
On one PC my shopping cart was empty, on another it said I had 4 items to preorder.
I assumed it was a browser caching error and I just told them to be removed.
But now I am wondering if I just messed up my subscription orders.
When I go to my subscriptions page I don't see any reference to Gods and Magic which is the first item I wanted shipped to me from my new Lost Omens subscription.
To make this as quick as possible, here is a list of my subscriptions and the first products I was expecting to get.
Pathfinder Lost Omens - Gods and Magic
Adventure Subscription - The Dead God's Hand
Rulebook subscription - Gamemastery Guide
Accessories - Pathfinder Weapons & Armor Deck and Pathfinder Bestiary Battle Cards
And of course I was also inquiring about the 15% discount that I assume will get applied to these, I understand that the bonus subscription to the pathfinder society subscription would not come into effect until after the 4th item is purchased, but I would hope that all these products mentioned would have the discount (as honestly it is a large factor in going all in like I did).
|David knott 242|
With your 2nd posting, I have enough information to assess your situation. (The 3rd one doesn't help because I don't work for Paizo and thus can't look up your orders.)
You get the discount starting when the 1st product of your 4th subscription ships. For the combination of subscriptions and starting products that you listed, that would happen with your March subscription order, when The Dead God's Hand ships. That order and any orders you put in after that order ships should get the discount, and you should begin getting your free PFS scenarios starting at the end of March.
To get the discount sooner, you would need to get the Paizo folks to adjust your subscriptions so that they start with earlier products.
Ok, lets see if I understand.
I have had the rulebook sub from the beginning so that should not be an issue.
For the accessories sub I don't like the idea of crit fumble cards so waiting until the 29th of Jan seems best.
For the lost omens gods and magic drops the 29th as well.
For the adventure sub I can choose fall of plaugestone since I don't have it yet.
The optimal choice would be to somehow hold off Plauguestone until the 29th. That way on that day all will be triggered and I will get the discount on each of those products.
Does that sound right?
|David knott 242|
You will have to let the Paizo folks sort this out for you, since you presumably already started your Adventures subscription with the later adventure. They will run the auths for the January orders on January 9th, so you will need for them to modify that subscription to start with Fall of Plaguestone before then. Since the December orders have already shipped, nothing needs to be held off or delayed at this point.
If you are able to call them during their office hours, that may be the smoothest way to get everything sorted out (including confirmation of when your discount starts).
|Sam Phelan Customer Service Representative|
David has got the right information on when your Paizo Advantage discount will kick in. We are waiting for the first item of a few of your subscriptions to ship. It seems like you will actually be good to go in January since you have the Fall of Plaguestone on order as part of your subscriptions.
Your account was experiencing a technical issue that was likely affecting how everything was displaying to you. I have since righted this and you are on track to have your January subs generate with Paizo Advantage. If you have any further questions or concerns, please let us know. Thank you!