Cannot change cart


Customer Service

RPG Superstar Season 9 Top 16

Is there any way to lift the cart limitations?

I tried to add a bunch of $1 minis. My cart is now bugged and I can't make any changes to it. Even removing items don't work most of the time.

Paizo Employee Customer Service Representative

Hello Cyrad,

I moved a bunch of items out of your cart and into a suspended submitted order ot hold their stock. Please feel free to keep shopping and adding items to your cart up to the cart limit again. When you are done shopping, just let me know here and I will combine all our items into one order. I canceled some of the items you had in your cart, as they no longer have stock to fulfill your order.

If you have any questions or concerns, please let us know. Thank you!

RPG Superstar Season 9 Top 16

Sam Phelan wrote:

Hello Cyrad,

I moved a bunch of items out of your cart and into a suspended submitted order ot hold their stock. Please feel free to keep shopping and adding items to your cart up to the cart limit again. When you are done shopping, just let me know here and I will combine all our items into one order. I canceled some of the items you had in your cart, as they no longer have stock to fulfill your order.

If you have any questions or concerns, please let us know. Thank you!

Unfortunate the stock is out for some I really wanted, but I appreciate it.

I'm ready to check out.

I have a $10 payment voucher I got from a convention. Will I be able to use that?

RPG Superstar Season 9 Top 16

Well, the sale's over now...

Almost everything in my cart is almost full price now. If the situation can't be salvaged, just go ahead and clear all items in my cart except for the following and add them to my pending order.

Pathfinder Roleplaying Game: Condition Cards (PFRPG)
Pathfinder Map Pack: Starship Decks

Thank you.

RPG Superstar Season 9 Top 16

Any ETA on this?

Paizo Employee Customer Service Representative

Hey Cyrad,

I should be able to preserve all the sale prices for you, so no worries on that. In order to apply the $10 voucher to the order I'm a about to combine, could you please PM (Private Message) me the full redemption code so I can apply it from my end?

As soon as I see the PM, I'll make sure to get this order moving for you.

RPG Superstar Season 9 Top 16

I'm happy to hear!

I have sent a PM with the voucher number.

Thank you!

RPG Superstar Season 9 Top 16

Looking at Order # 9925097, the sale was not honored for some of the items. The following items were 50% off prior to the end of the sale

Pathfinder Deep Cuts Unpainted Miniatures: Human Male Monk
Pathfinder Deep Cuts Unpainted Miniatures: Human Female Sorcerer
Pathfinder Deep Cuts Unpainted Miniatures: Medium Fire Elemental
Pathfinder Deep Cuts Unpainted Miniatures: Medium Water Elemental
Pathfinder Miniatures: Nolveniss Azrinae
Pathfinder Miniatures: Xanthir Vang

Thank you.

Paizo Employee Customer Service Representative

Hello Cyrad,

I have fixed that issue. I'm sorry about that. The system is imperfect in remembering the discounts it seems. When it stuck the 75% one on there, I thought it was being smart. I have now discounted and refunded 50% off each of those items. If you have any further questions or concerns, please let us know. Thank you!

RPG Superstar Season 9 Top 16

Thank you very much, Sam!

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