I submitted an order (during this sale) and the payment request is in my bank account's Pending Payments queue. However, my Order History shows 0 items and a Status of Completed. It also states both that the $25.76 payment has been authorized at the bottom whilst the Order Total is $0.00 in the order section. Like the thread Order 9113387 (for a separate customer), my cart was left with my items still in it after I processed the payment so after a couple of minutes I removed them; when I later checked my Order History was wrong. :/
Can someone confirm that my 7 items have been ordered or if I have to re-submit? If required, I saved a pdf of the Order History page when it showed the correct information, (which has proven prudent). Any help will be much appreciated!
EDIT: I also have an e-mail confirmation of the real amounts.
|Sara Marie Customer Service & Community Manager|
It appears that this was resolved by Sam yesterday and shipped out today. If you are still having trouble wiht your cart, try logging out, closing your paizo.com window/tab and then relaunching the site. If the issue persists, please let us know.
If you haven't already, please review your recent order history to ensure we caught everything.