Trouble shopping


Customer Service


Pathfinder Rulebook Subscriber

I went on the store to try to add some PDF in my cart but every time I tried I got hit by an ''request produced an error'' kind of message.
The message appear when I click the add to cart link.

I tried on several product and with the add cover option to no avail.

Its seems to be like this since the Sidecart incident I had not long ago.


Pathfinder Maps, Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Znix13 wrote:

I went on the store to try to add some PDF in my cart but every time I tried I got hit by an ''request produced an error'' kind of message.

The message appear when I click the add to cart link.

I tried on several product and with the add cover option to no avail.

Its seems to be like this since the Sidecart incident I had not long ago.

What browser are you using?


Pathfinder Rulebook Subscriber

Mozilla firefox. I didn't had that problem before that thing that happen with a Sidecart


Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Various suggestions I have seen for dealing with this problem:

1) Use a different browser.

2) Clear out your cache.

3) Open Paizo pages in incognito mode.


Pathfinder Rulebook Subscriber

Thanks, option 2 and 3 worked, so must've been a cache problem

Paizo Employee Customer Service Representative

Hello!

Thanks CrystalSeas and David for helping out! Let us know if you continue to have any issues. The Website Feedback forum is also a good resource for tech issues you run into!

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