Order 8175805 lost?


Customer Service

Scarab Sages

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

I have not recieved a single item from Order 8175805.

The order folling that, order 8219387 has been recieved in total last week.

Is there any way to check what happened to Order 8175805?

Paizo Employee Customer Service Representative

Hello Woran,

We do not have any further information about the specific location of that package at this time. it is odd that the order after it reached you first, but when shipping internationally this can happen. The estimated shipping window for this package does extend until November 27th, so I'm inclined to wait to call it lost until then. On that day, please let us know if it hasn't arrived and we can set up a replacement for the package and get a new copy of those items on their way to you. If you have any further questions or concerns, please let us know. Thank you!

Scarab Sages

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

Thank you Sam, Ill let you know after the 27th.

Strange thing is that not a single item of the order arrived. As everything is a separate package these days, its unliikely they would all be held at the same time. Especially since many of the items dont cost enough individually to warrant being held.

Paizo Employee Customer Service Representative

Hello Woran,

The information I have says that everything shipped in one package. We will see, and if something doesn't shake loose we'll replace!

Scarab Sages

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

Order 8175805 hasnt arrived yet. I checked the post office, but they had nothing. Altough packages can only be held there for a week. So if it got delivered earlier, but did not notify me, it might very well be on its way back to seattle. :(

Scarab Sages

1 person marked this as a favorite.
Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

The magic power of complaint has worked! The package arrived on monday, late. No explanation as to why. It wasnt held by customs.

Whatever the reason was, I'm happy to have my stuff now.

Paizo Employee Customer Service Representative

Hello Woran,

The power of complaint is a real school of magic! Thank you for letting us know it got here.

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