Missing Downloads


Customer Service

Scarab Sages

Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Just downloaded my September digital content today. I think I am missing several items.

Here are my July Downloads:
Pathfinder Adventure Path: Age of Ashes Player's Guide
Pathfinder Module: We Be Heroes?
Pathfinder Adventure Path #144: Midwives to Death (Tyrant's Grasp 6 of 6)
Pathfinder Adventure Path: Hellknight Hill (Age of Ashes 1 of 6)
Pathfinder Adventure: The Fall of Plaguestone
Pathfinder Bestiary Single File
Pathfinder Bestiary One File per Chapter
Pathfinder Campaign Setting: Druma, Profit and Prophecy
Pathfinder Core Rulebook Single File
Pathfinder Core Rulebook One File per Chapter
Pathfinder Flip-Mat: The Fall of Plaguestone
Starfinder Flip-Mat: Ice World
Pathfinder Society Scenario #10-22—Passing the Torch, Part 1: Who Wears the Mask
Starfinder Society Scenario #2-01: Pact World Warriors
Starfinder Society Scenario #2-02: Waking the Past

Here are my August downloads:
Pathfinder Adventure Path: Cult of Cinders (Age of Ashes 2 of 6)
Pathfinder Lost Omens World Guide One File per Chapter
Pathfinder Lost Omens World Guide Single File
Starfinder Pawns: Tech Terrain Pawn Collection
Pathfinder Flip-Tiles: Urban Sewers Expansion
Starfinder Adventure Path #18: Assault on the Crucible (Dawn of Flame 6 of 6)
Starfinder Adventure Path #19: Fate of the Fifth (Attack of the Swarm! 1 of 6)
Starfinder Alien Archive 3 Single File
Starfinder Alien Archive 3 One File per Chapter
Pathfinder Second Edition Conversion Guide

Here are my September downloads:
Pathfinder Society Scenario #1-04: Bandits of Immenwood
Pathfinder Society Scenario #1-05: Trailblazers’ Bounty
Starfinder Society Scenario #2-07: Four for the First
Starfinder Society Scenario #2-08: The Stumbling Society, Part 2: Sangoro's Gifts
Pathfinder Adventure Path #147: Tomorrow Must Burn (Age of Ashes 3 of 6)
Pathfinder Flip-Mat: Ambush Sites Multi-Pack
Pathfinder Pawns: Tyrant's Grasp Pawn Collection
Starfinder Flip-Mat: Starliner
Pathfinder Second Edition Demo Adventure: Torment and Legacy

Based on what is showing, I am miss Pathfinder Society scenarios after 10-22 to 1-03 and Starfinder Society 2-03 to 2-06. These do not show in my order history.

According to my purchases, I should have Starfinder Skitter Shot and Starfinder Skitter Crash in my downloads. I have received the hard copies.

Also, according to the September packing list Starfinder Adventure Path #20 was shipping seperately, but I haven't gotten it yet. According to Order History, the whole order is still pending even though I received everything but it. Could you make sure this goes out with my current order.

Thank you,
Chuck

Paizo Employee Customer Service Representative

Hello Chuck,

I have granted these missing scenarios from yoru complimentary subscription to your account.

Starfinder Skitter Shot And Starfinder Skitter Crash do not appear to be in your downloads, but these products are free PDFs, so you should be able to download them by visiting their product pages and going through checkout for the free products.

Skitter Shot

Skitter Crash

Starfinder AP #20 was shipped out with other items.

If you have any ongoing questions or concerns, please let us know. Thank you!

Scarab Sages

Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Sam.
Thank you, I got the missing scenarios.
I also got the Skitters; I thought they would be added automatically when I purchased the hard copies.

As for Starfinder AP #20, I can email you a copy of the packing list that shows it is being shipped in a separate package, which I have not received. I checked my downloads and it is not there, which usually means it has not shipped yet.

Chuck

Paizo Employee Customer Service Representative

Hello Charles,

Thank you for calling out my mistake there! Everything else in that order shipped, but not AP 20. I have moved it into your current subscription order and will push it to ship as soon as possible to get you all the items that have been delayed for you as soon as possible. If you have any further questions or concerns, please let us know. Thank you!

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