Order 8181634


Customer Service


Pathfinder Lost Omens Subscriber

This was put on pending due to a "card declined" error, but my bank shows as the transaction as having gone through. I haven't heard anything from customer.service@paizo.com even though it's been a week. To make matters worse an item(separate order 8187912) was added to my sidecart even though I specifically click to not have it(i wanted it mailed separately since i can't be sure when the order will be handled).

can i get an update on this, please?

Paizo Employee Customer Service Representative

Hello Bandw2,

It looks like this order shipped out on the 16th. After the payment method was fixed, it took a bit before the warehouse tried the order again. When they did so the order appears to have shipped with no problem. If you have any questions or concerns, please let us know. Thank you!

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