Order 8101441


Customer Service


Starfinder Charter Superscriber

Hello,

For the above order, I ordered the "Enemy Encounters Pawn Collection" and was instead shipped the "Tyrant's Grasp Pawn Collection." Could you please send me the correct item? (I don't mind if it's sent with my next regular subscription box)

Thanks,

Jhaeman


Starfinder Charter Superscriber

Just bumping this.


Starfinder Charter Superscriber

I guess I'm going to have to bump this again.


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

They answer customer service threads from the bottom up, so every time you bump your thread you're sending it to the back of the line.

I will agree, they've become noticably slower in answering these though.


Starfinder Charter Superscriber

Thanks--I didn't think of that! Yeah, I just got worried because in the past I always received a reply within a couple of days.

Paizo Employee Customer Service Representative

Hello Jhaeman,

I have added a replacement for the Enemy Encounters Pawn Collection to your sidecart. This will join the subscription orders we are generating today. We're splitting our time to make response times comparable between the inbox and the forum. Our response times should go back to normal once we've caught up. If you have any questions or concerns, please let us know. Thank you!

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