pdf request "produced an error"


Customer Service


Every time I try to add an adventure path pdf to my shopping cart it pops up a line stating "Your request produced an error", and doesn't add the pdf to my shopping cart.

Also, whenever I try to subscribe to the pathfinder adventure path subscription, after clicking though the numbered tabs at checkout, there is no option anywhere to submit/finalize my order.

How do I solve these problems?

Paizo Employee Customer Service Representative

Hello cabuus,

I haven't encountered this issue before. I reset the cart and then was unable to recreate the problem on your account from my end. Is this problem still ongoing for you? If so, please let us know and I'll have our tech team take a look. Thank you!


Quote:
Every time I try to add an adventure path pdf to my shopping cart it pops up a line stating "Your request produced an error", and doesn't add the pdf to my shopping cart.

Same for me, starting today!

Please advise.

Thanks,
Franklin


FWCain wrote:

Same for me, starting today!

Please advise.

Thanks,
Franklin

I'm still having this error. >__<

By any chance, could this error be related to this other problem [1] I posted about?

Please let me know ASAP. This bug is preventing me from getting any additional PDFs...

Thank you,
Franklin

1. Ref:
https://paizo.com/threads/rzs42t6m?Order-8204109


I'm having this error as well... Only its with the Lost Omens Character Guide.


FWCain wrote:
FWCain wrote:

Same for me, starting today!

Please advise.

Thanks,
Franklin

I'm still having this error. >__<

By any chance, could this error be related to this other problem [1] I posted about?

Please let me know ASAP. This bug is preventing me from getting any additional PDFs...

Thank you,
Franklin

1. Ref:
https://paizo.com/threads/rzs42t6m?Order-8204109

Still having this problem...


Fixed!! ^_^
https://paizo.com/threads/rzs42spt?Not-able-to-shop-always-an-error-message #6

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