My order

Customer Service

I ordered the deluxe books and my order is still pending with no response to multiple emails about my order??

What can I do??

Paizo Employee Customer Service Representative

Hello Kywedol,

We are currently working through an extensive backlog of emails and our response times will be delayed until we can catch up.

It appears your order did take a few extra days in pending than we are generally used to. The warehouse is also working to keep pace with the orders currently being placed. We expect a 1-7 business day processing time, and it appears your order certainly took the longer end of that processing time. I'm sorry about that delay, but the order has been processed and is currently on its way to you. Thank you!

Community / Forums / Paizo / Customer Service / My order All Messageboards

Want to post a reply? Sign in.