Transaction declined 13 / 09-2019


Customer Service


Hi im having a issue with my payment.
I am from Sweden and tying to by some pdf versions of core rulebooks but the transaction will not work. is there anything i can do?

Best regards Marielle

Customer Service Representative

Hello Marielle,

During the time you were trying to complete your order, we had a technical issue with the entry of new payment methods, so it was our system, not your card. We have resolved that issue, so if you input the card as a new payment method, it should now work. If you encounter any further difficulties, please let us know. Thank you!

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