September 2019 New Releases and Subscription Shipping


Customer Service

Paizo Employee

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The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in September
•Paizo Subscription Products•

Pathfinder Products
•Pathfinder Adventure Path: #146: Tomorrow Must Burn (Age of Ashes 3 of 6)
•Pathfinder Maps: Flip-Mat: Ambush Sites Multi-Pack
•Pathfinder Lost Omens: —
•Pathfinder Roleplaying Game: —
•Pathfinder Adventures: —
•Pathfinder Accessories: Critical Hit Deck
•Pathfinder Pawns: Tyrant's Grasp Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: —

Starfinder Products
•Starfinder Adventure Path: #20: The Last Refuge (Attack of the Swarm! 2 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: —
•Starfinder Maps: Starliner

•Non-subscription Paizo Products•
Villain Codex (PFRPG) Pocket Edition
Bestiary 6 (PFRPG) Pocket Edition

•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —

•Non-subscription Product by other Publishers•
•Miniatures: —

•Authorization (Order Spawning) Date: Thursday, September 5th
•Begin Shipping Estimate: Monday, September 9th
•End Shipping Estimate: Wednesday, September 18th
•Street Date for Paizo Products: Wednesday, September 18th

Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Dark Archive

Hello,

"Pathfinder Battles: Iconic Heroes Evolved" has a street date of september 18th, but there hasn't been a product page created in the Iconic Heroes miniatures section yet.

As it isn't part of the september shipment, i guess that it hasn't reached the Paizo warehouse in time and will be part of the october releases?

Thank you for your time.


Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

It is not in the October thread either (but the Legendary Adventures case is).

Paizo Employee Customer Service Representative

We have begun the order generation process. This will likely take most of the day to run.

As to the Iconic Heroes Evolved. I have not yet received any updates on when this product will be available on our site. We will update the appropriate month thread when we know more.


Pathfinder Adventure Path, Lost Omens, Starfinder Adventure Path Subscriber

Thanks CS Staff for consolidating my orders for September. I was hoping that was going to happen. You all rock!

Paizo Employee Customer Service Representative

Hello folks,

Order generation completed successfully last night. If you have not received an order confirmation email and you are expecting one, please let us know. Please start your own thread in this forum to do so.

Dark Archive

Katina has created the product page for Iconic Heroes Evolved yesterday, it looks to be part of october shippment.

Silver Crusade

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Pathfinder Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Has shipping started today as planned?

Paizo Employee Customer Service Representative

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Hello folks,

Yep! We gave the warehouse the go-ahead to begin shipping yesterday. Keep an eye out for your shipping confirmation emails.

Sovereign Court

Pathfinder Adventure Path Subscriber
Sam Phelan wrote:

Hello folks,

Yep! We gave the warehouse the go-ahead to begin shipping yesterday. Keep an eye out for your shipping confirmation emails.

At what point should subscribers become concerned if we haven't gotten a shipping confirmation email?


Pathfinder Companion, Maps Subscriber; Pathfinder Roleplaying Game Superscriber
jmspencer wrote:
Sam Phelan wrote:

Hello folks,

Yep! We gave the warehouse the go-ahead to begin shipping yesterday. Keep an eye out for your shipping confirmation emails.

At what point should subscribers become concerned if we haven't gotten a shipping confirmation email?
Paizo Customer Service wrote:
•End Shipping Estimate: Wednesday, September 18th

September 19th, unless they post in the thread again to say that shipping finished early or will be extended longer.


Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

So has shipping finished or not?


Pathfinder Companion, Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

Why didn't my sidecart with the ambush flipmats ship this month?

Paizo Employee Customer Service Representative

Hello!

Taks, that item didn't ship because it appears to have been added to your sidecart on the 6th. Once you receive your confirmation email for the order, it is too late to add items into the sidecart for them to join the order that has already been generated. The system checks the sidecart at the time of order generation, so you must add any items to the sidecart you want to ship before the Authorization (Order Spawning) Date: Thursday, September 5th. We can still help you add items into your pending subscription orders until it ships, but customer service must be alerted to assist you after the order spawning date. That item will join the order we will create on September 26th now.

To all: The warehouse completed shipping on the morning of Thursday, September 19th. If your order is still pending, or you need help updating information so that the order can process, please let us know. If you already have and we are working through to see your request, we'll be with you soon! We still have a lot of requests, so thank you for your patience!


Pathfinder Companion, Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

Thanks!

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