Order 8084613 - Pathfinder Advantage not applied to part of order.


Customer Service


Pathfinder Roleplaying Game Superscriber

Hi there,

Tried e-mailing, but looks the Lost Omens World Guide has shipped without the Pathfinder Advantage discount applied (from the Legacy Paizo Advantage on the Order).

I'm assuming I've not missed something as it looks like others are having a similar issue.

It's just that the description of the discount on my order page doesn't match the description of the Pathfinder Advantage on the subscription page.

On the subscription page it's as it was formerly (just the qualifying conditions have changed); but according to the Legacy Paizo Advantage status on my order that discount is only applied to Adventure Path products.

Was a discount supposed to be applied (this is the second time this has happened), or has there been a change to the discount terms that I'm not aware of?

Cheers.

Customer Service Representative

Hello Spaldy,

I have manually applied the discount, and issued a refund for the difference to your original payment method. You should be able to see it as soon as your bank processes it.

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