Order 7741415 and Order 7976962


Customer Service


My payment method has changed since ordering these two order numbers and they have not yet shipped.

Order 7976962, was declined as it shipped, and I think I updated to the correct payment method so it is now pending again.

I can't tell how to/if I can change to a different card for the remaining pending products of order 7741415.

Any advice, or changes needed to be made to these orders?

Customer Service Representative

Hello Garretmander,

You did successfully update the card on order 7976962. It is just waiting for its turn in the shipping queue. I have merged the items that are able to ship right now from order 7741415 into that order as well. You will be receiving an email confirmation. For the remaining item I updated the card.


Diego Valdez wrote:

Hello Garretmander,

You did successfully update the card on order 7976962. It is just waiting for its turn in the shipping queue. I have merged the items that are able to ship right now from order 7741415 into that order as well. You will be receiving an email confirmation. For the remaining item I updated the card.

you guys are the best!

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