Order 7953989 and Order 3022200


Customer Service


Dear Paizo,

One of my orders haven't arrived yet, and the other one came with one of the books damaged, I sent an email about both of them and the only reply I got so far was: "Is it still happening" which I reply with: "yes".. and that was a couple of weeks ago. So... I don't know what to do now. What can I do to resolve this?

Thanks in Advance

Paizo Employee Customer Service Representative

Hello Pontoark,

Order 7953989 shipped out on July 10 and had up to 40 business days in transit to you. That would put it arriving as late as Thursday September 5. So it is not late yet. If you have not received it by the end of business on September 5 please let us know.

I have set up a replacement for the book. You will be receiving an email confirmation.

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