July / Early August Society Scenario Subscriptions


Customer Service

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Silver Crusade

Pathfinder Companion, Maps, Pathfinder Accessories, Pawns Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Sam Phelan wrote:

Hello folks,

I just wanted to provide an update to the Venture Officers curious about the progress in fixing the non-subscription granting process.

Unfortunately, after spending most of the day working on this with my tech team comrade, we do not have a solution implemented for exactly why these aren't reaching some people. What we have discovered is that it is mostly P2 content, including 1-00 and the quests (still waiting for confirmation on this, but I'm fairly sure you're all right). This has given us a possible fix that we don't feel comfortable fiddling with without the input of some of our still out of office departments.

We can't get this fixed today, but are hopeful for tomorrow. I'll keep trying to patch in the meantime where necessary. Thank you for your patience.

Thanks a ton, Sam. I seem to have been "patched" and I really appreciate it. Good luck..!

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Adventure, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

Sam,
Does it help your tech people to know that I got my PF2 stuff through the subscription, not the VO download. Looking at the VOs that are posting on this thread, a lot seem to have subscriptions, so I wonder if it is the interaction between the free subscription from being a subscriber, and the VO downloads.


Sam Phelan wrote:


I just wanted to provide an update to the Venture Officers curious about the progress in fixing the non-subscription granting process.
(snip)
We can't get this fixed today, but are hopeful for tomorrow. I'll keep trying to patch in the meantime where necessary. Thank you for your patience.

Please add me to the list of VOs that haven't gotten the drop yet. I hope today's fix works. I have PFS2 1-01 The Absalom Initiation scheduled for Monday so I can't wait for the scripts to run again automatically next Wednesday.

Dark Archive

Pathfinder Adventure, Adventure Path, Companion, Lost Omens, Maps, Rulebook Subscriber; Starfinder Charter Superscriber

I'm a VA that needs PFS 1-00 for an upcoming session. If you can't get the drop figured out timely, can you at least make it available for sale? It's still treated as unavailable.

Sovereign Court

Received my VA drop of the PFS 2e scenarios. I am still missing PFS 1e 10-23.

Shadow Lodge

Pathfinder Rulebook, Starfinder Roleplaying Game Subscriber

Got the VA drop of the PFS 2e items.
Still missing - 10-23—Passing the Torch, Part 2: Who Speaks for the Ten


The Masked Ferret wrote:
Received my VA drop of the PFS 2e scenarios. I am still missing PFS 1e 10-23.

Same situation. I received my 2e scenarios (thank you!), but missing 10-23 (which I didn't notice before).

Dark Archive

LukeM wrote:

Got the VA drop of the PFS 2e items.

Still missing - 10-23—Passing the Torch, Part 2: Who Speaks for the Ten

Another trouble maker here, sorry! Still missing 10-23 as well if you get a moment to have a look (I'm sure you're swamped though so no rush!)


Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Still missing PFS 10-23, 1-01, and 1-02 as well as SFS 2-03 and 2-04 here.

Sovereign Court

Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Sam Phelan wrote:


Incendiaeternus,
Your subscriptions have some very different issues going on. I'm going to need to take some time to investigate what happened and possibly ask the tech team why I don't see both complimentary subscriptions on your account as I should.

Thank you very much Sam for spending the time looking into these. Any news even we're looking into it is appreciated greatly!

I did check to see if there was an update in the digital contents and noticed like others as well I am also missing PFS1 10-23, SFS 2-02 & 2-03 from the list. I know that 10-23 not complementary and I'm hearing it may still be months on VO paperwork side still (pending since March). I'd be willing to pay for that one if it can get added per the subscription that was active.

The Concordance

Paizo Superscriber; Pathfinder Pathfinder Accessories, Starfinder Society Subscriber

Hello, also chiming in to check on status for subscriptions. I GMed at GenCon so have 1-00 and 1-03, but not Quest 1A, 1-01 or 1-02.


Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Aha! My missing scenarios were just delivered. Excellent! Thank you, Sam!

Sovereign Court

Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Yay Progress! PFS 1e & 2e have shown up, just waiting on Starfinder now.


Thanks! PFS2e 1A, 1-00, 1-01, 1-02 and 1-03 are in my downloads. Like several other people, I still need 10-23, but I don't need that until a couple Mondays out.
ETA: I just got 10-23. Thanks Sam!

Sovereign Court

Thanks! I got 10-23 a while ago!

Dark Archive

Thanks from me as well! It's very much appreciated, you rock! :)

Shadow Lodge

Pathfinder Rulebook, Starfinder Roleplaying Game Subscriber

Thanks Sam for all the help.
10-23 dropped in yesterday.

Lantern Lodge

Paizo Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I’m having the same problem — no 2e PFS scenarios and the placeholders for SFS is not downloadable

Paizo Employee Customer Service Representative

Hello Folks!

Thanks for your patience. I think I got the automatic process working as its meant to, so I'm really glad to hear that it dropped in for most folks!

Paizo Employee Customer Service Representative

Hello Incendiaeternus,

Speaking of subscription issues. I think I have yours resolved. It appears that if you have teh subscription for the scenarios, it prefers to generate them through that, so the VO process skipped you. I fixed up why your subs weren't generating them, and you should now have those scenarios on your account. If you have any questions or concerns, please let us know. Thank you!

Paizo Employee Customer Service Representative

Hello Abierzen,

I have generated the scenarios for your subscription, and you should now find them on your account. Thank you!

Sovereign Court

Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Sam Phelan wrote:

Hello Incendiaeternus,

Speaking of subscription issues. I think I have yours resolved. It appears that if you have teh subscription for the scenarios, it prefers to generate them through that, so the VO process skipped you. I fixed up why your subs weren't generating them, and you should now have those scenarios on your account. If you have any questions or concerns, please let us know. Thank you!

All arrived, thank you very much for your work and effort tracking things down Sam!

Liberty's Edge

Starfinder Superscriber

Sam -- do you need any more information from me? Is there any idea what's going on in my case? Should I click the "Confirm" button again? (I've clicked it before, to no avail; I'm not clicking it now in case that mucks up whatever debugging you're doing.)

Paizo Employee Customer Service Representative

Hello rknop,

Your situation was unique, so it took me a bit longer to figure out how to work around it. I believe I've got your complimentary subscription set up correctly now. The system assumed Starfinder complimentary subscription. Please let me know if this needs changed.

Liberty's Edge

Starfinder Superscriber

Yes, that was what I wanted. Thanks! Is it set up right for the future now?

Paizo Employee Customer Service Representative

Hello rknop,

I believe so. If it does give you any trouble going forward, please let us know.


Pathfinder Companion, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I appear to be missing my complimentary subscriptions as well. Would you mind taking a look at my account as well? Thanks.

Liberty's Edge

Starfinder Superscriber

Great, thank you!

The Concordance

Paizo Superscriber; Pathfinder Pathfinder Accessories, Starfinder Society Subscriber

Hi - I am still missing subscription downloads for 10-23, Quest 1A, 1-01 and 1-02.


I’m still waiting on Lost Omens to drop so that my PFS subscription will go live. I was wanting to check in though to see if there was any word on whether we would be presented with the first few scenarios we are missing because of Lost Omens holding up the PFS subscription activation? This unfortunately is preventing me from printing them so that I can start running them.

Thank you for your time.

Liberty's Edge

Pathfinder Adventure Path, Lost Omens, Starfinder Roleplaying Game Subscriber

ok my issue is resolved :)


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook, Starfinder Roleplaying Game Subscriber

Just wanted to add that my complimentary SFS pdf's didn't add to my account either. I created a separate thread last week but it doesn't seem that it was addressed yet.


Pathfinder Companion, Maps, Pathfinder Accessories, Pawns Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

New scenarios didn't add to my account either too. Although I have subscriptions.


Pathfinder Battles Case Subscriber; Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

I currently have five 2E Pathfinder Advantage qualifying subscriptions, and the first items for four of the subscriptions (Rulebook, Adventure Path, Adventures, Accessories) were shipped on 7/23 (Order 7991595).

My subscriptions page shows that I do have a complementary Pathfinder Society Subscription.

When I check the Digital Content/My Downloads page, the PFS PDFs are not present.

Liberty's Edge

Pathfinder Adventure Path, Lost Omens, Starfinder Roleplaying Game Subscriber

hi any word on when my sub will be processed? Order 7747359
thanks
jim

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