Subscription Issue


Customer Service


Pathfinder Adventure Path, Rulebook Subscriber

I saw elsewhere this is a known bug, but I tried starting some new subscriptions today to get a lot of the new 2E stuff. Two of them seem to have not started with the correct item though:

Adventure Path subscription is starting at 143 instead of 145
Rulebook subscription is starting at Planar Adventures instead of Core Rulebook and Bestiary

Can these please fixed and updated before my order ships out?

Thanks in advance for your time and help.


Pathfinder Adventure Path, Rulebook Subscriber

I got this email today, so hopefully my issue is fixed.

"We have recently been struggling with a technical error that is giving people trouble selecting Adventure Path 145 and the Pathfinder 2E Core Rulebook as their starting line items in new subscriptions. It appears that your order may have been affected by this error. We have replaced first edition Pathfinder books in your order with second edition books for you in anticipation of this error. If you instead wanted Adventure Path 143 and Planar Adventures instead please let us know. Thanks so much for your patience!"

Customer Service Representative

Hello pfresh85,

We have been trying to track down orders affected by this. I'm glad we found yours. I noticed a few oddities still with your subs, so I put the bestiary in your current order, and got you the complimentary scenarios it looks like this error caused you to miss. If you have any questions or concerns, please let us know.


Pathfinder Adventure Path, Rulebook Subscriber
Sam Phelan wrote:

Hello pfresh85,

We have been trying to track down orders affected by this. I'm glad we found yours. I noticed a few oddities still with your subs, so I put the bestiary in your current order, and got you the complimentary scenarios it looks like this error caused you to miss. If you have any questions or concerns, please let us know.

Thanks for catching that and fixing those oddities. I appreciate it.

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