Old Subscriber Returning - Account Items Missing

[KnightIK]

Hello!

I used to have Pathfinder subscriptions to quite a few things: Rulebooks, Adventure Paths, Modules, Chronicles, Campaign Setting, Planet Stories, etc.

It's been a long time since I've been back here, but I wanted to check out Second Edition and see what you guys were up to now. But then I noticed you guys have a new site... And none of my old PDF downloads are available. The only order on my account is a 2012 in-person purchase I made at GenCon.

Is there a way to restore my previous purchases in order to obtain the PDFs from the subscriptions I had?

Thanks!

-Ki

[Ankounite]

....Apparently when I updated my email account on the old system, it let me access this original account with the newer email. But all my stuff exists in this older email. And I have a third email that was used as well.

So new question, is there a way to merge everything? Will updating my email to my newer one mess everything up since that account exists already?

Thanks!

-Ki

[Virginia J.]

Hi folks!

Thanks for being patient with us. KnightIK, was the email attached to your account the the same as the one you're using now? If you may have used a different email address, write us at [e-mail] and we can merge those accounts if you have more than one.

Ankounite, we can definitely merge those for you. If you email us (as mentioned above), we can get your three accounts all merged together.

If y'all have any more questions, don't hesitate to ask!