Order 7922664 - How do I change to a differnet Credit Card on a PENDING ORDER


Customer Service


My cc used for the original order was compromised and replaced, which has caused the transaction to be declined. I have changed my payment method to a new cc but am unable to change the cc on the order. Customer services sent me emails and I have responded but have not received an answer.

Do I just have the order cancelled and place another order or will the order be reprocessed under the new cc?

Thank you, Tracy L.


Please cancel above and I will submit new

Paizo Employee Customer Service Representative

Hello Trace.The.Snake,

I'm sorry about the inconvenience the system gave you. I have canceled the initial order. You should soon receive an email confirming the cancelation of these items. If you have any questions or concerns, please let us know. Thank you!

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