Link issues on the forums


Website Feedback


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I noticed today that when ever I tried clicking on some of the links to check the sub-boards, they just take me back to the homepage. I guess some of the links just broke during an update or something


Same here. Additionally links that I've visited frequently (e.g. Chrome tells me I go to https://paizo.com/community/forums/pathfinder/second a lot) also redirect to the home page (because the link is now https://paizo.com/community/forums/community/pathfinder/second er, or is that https://paizo.com/community/forums/community/paizoIncInc/pathfinder/second? (IncInc??))


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook, Starfinder Accessories, Starfinder Roleplaying Game Subscriber

Same here. Takes multiple tries to get to forums or subforums and seems completely hit-or-miss as to whether it works or not.


I had the same issue when I tried to go to one of the store pages: yesterday I wanted to go to the 1st Edition Core Rulebook page, to check its price, but every link I entered just sent me back to the home page. It's not an issue related only to the forums, it seems.


Pathfinder Companion, Pawns Subscriber; Pathfinder Roleplaying Game Superscriber

Me too. The customer service link in particular (not that I need any, just seemed ironic).


Someone fudged up a number of links and existing site addresses.
It is really hard to move about the site.

Liberty's Edge

Yep, I've noticed this as well.

Grand Lodge

Me too!


Good thing they aren't expecting a lot of traffic soon with a new release or anything.


2 people marked this as a favorite.

Hit that update button, then head home for the weekend!


Pathfinder Companion, Maps Subscriber; Pathfinder Roleplaying Game Superscriber

Yep, I've been trying to look at a bunch of stuff on the store in the last couple of days (flip mats, PFS Scenarios) and just get constantly redirected to the homepage...


for some reason going in through your name instead of the forums tends to work fairly reliably

Scarab Sages

Ah, good. So I'm not going crazy

Liberty's Edge

Adding my voice to the questions. With a major con coming up, players need to be able to access the forums.

Please fix whatever got broke.. And maybe invest in better forum software.

Thx


And this is why you don't do updates on a friday just before leaving for the weekend. Especially when you are less than 2 weeks away from launching your new product line.

Or at the very least test your stuff after you release it to make sure everything is working as expected. 5 minutes of browsing would have revealed the problem


I am also having this same problem, and have all weekend..


There's another thread devoted to this issue as well.

It's been going on for four (4) days at least, and so far no acknowledgement from Paizo that they're even aware of this problem, much less that they're working to fix it.

Liberty's Edge

I tweeted them about the issue. Nothing from them there either.


Gary Bush wrote:
Please fix whatever got broke.. And maybe invest in better forum software.

This. The forum are nice and all, but are also buggy and lack some features that would make them better to navigate and to play PbP campaigns.


I see things have deteriorated from "loads about 50% of the time" (pretty consistently every other page load for a forum page, not a thread) to "loads about 10% of the time."

No joke I had to load the 2nd Ed forum 15 times just now and Website Feedback about 8 before it worked.

Got a tweet reply from Paizo:

https://twitter.com/paizo/status/1153371410309570561

Quote:
Yes, we are aware if the issue and are on working on it. We hope to fix it today. Thanks!

Liberty's Edge

I just tweeted them. Would have been nice if Paizo said something in the main Twitter feed.


Or, you know, responded in one of the threads about the issue in the Website Feedback subforum.

Paizo Employee Official Tech Team Response

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We had an error in our code that caused the redirecting issue on our website over the last few days. This error occurred as we were making improvements to our site’s speed and functionality. At this time, this issue is considered resolved. We appreciate everyone’s patience during this inconvenience.

Grand Lodge

It has not been resolved. I cannot access PFS scenarios. Every link I click in the store takes me to the main Paizo page.

Silver Crusade

Pathfinder Companion, Maps, Pathfinder Accessories, Pawns Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

I'm not sure what's going on on your end, but on my end I think I can confirm roll4initiative's report. This problem still looks like a problem to me:

shell wrote:

curl -H 'Cache-Control: no-cache' -I https://paizo.com/pathfinderrpg/resources/pathfinderSociety/pfsrpg/scenario s/scenarios/season10?CrazyQueryExampleToBreakAnyPossibleCaching

HTTP/2 302
server: nginx
date: Tue, 23 Jul 2019 01:02:54 GMT
content-type: text/html;charset=utf-8
location: https://paizo.com/paizo
strict-transport-security: max-age=0; includeSubDomains
cache-control: private
cache-control: no-cache
cache-control: no-store
cache-control: must-revalidate
cache-control: max-age=0
expires: Mon, 22-Jul-2019 23:01:41 GMT
pragma: no-cache
[etc]

Dark Archive

roll4initiative wrote:
It has not been resolved. I cannot access PFS scenarios. Every link I click in the store takes me to the main Paizo page.

Same here, I cleared my cache to ensure an entirely fresh experience and every link to different seasons of scenarios on this page redirects me straight to the front page, unable to access any scenario pages.

Edit: additionally I just tested it using a browser I have never used before and downloaded just to try this, whether or not I am logged in the Society page links redirect to the front page of Paizo.com, there is still definitely a problem to some degree it seems.


This issue is most certainly not resolved! I hope the IT team is still on it, I just want to be able to run my games.


Pathfinder Adventure, Adventure Path, Lost Omens, Pawns, Rulebook, Starfinder Adventure Path Subscriber

Yep, still getting redirects to main page.

Windows 10
Google Chrome

Liberty's Edge

I'm not getting redirects any more on the forums, and am also using Windows 10 and Google Chrome. Maybe it's now only on other parts of the site?

If so, saying where you experienced the problem may be helpful.

Paizo Employee Software Developer

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The persistent, universal redirect issues with the forums from Friday is resolved. We're expecting to roll additional code today or tomorrow to address older and more situational redirect problems that exist elsewhere on the site.


Brian Bauman wrote:
The persistent, universal redirect issues with the forums from Friday is resolved. We're expecting to roll additional code today or tomorrow to address older and more situational redirect problems that exist elsewhere on the site.

I hope that works. It's not working quite yet.

Paizo Employee Official Tech Team Response

We know there are still some outstanding issues and are actively working to fix. This, unfortunately, is taking slightly longer than we originally thought it would.


Thank you for fixing this.

Grand Lodge

Pathfinder Adventure Path Subscriber

Still having problems with redirects back to the Paizo entry page. I tried to select the subfolder "Pathfinder Society Roleplaying Guide" in the secure Venture-Officers forum. We can select the threads if they are present on the summary page, but if they have dropped down in the list, you cannot link to them.

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