Order 7920551


Customer Service


Paizo-
I had recently placed order 7920551, which includes the astradaemon from Jungles of Despair, which is unavailable. I thought that the mini was available when I ordered it, or I missed that it was not.

Could I swap that unavailable miniature for an item of equal or lesser value, such as a Jungle of Despair booster, to get the order moving forward?

Thanks.

Customer Service Representative

Hello JesBennett,

The miniature you mention we do have enough to fulfill your order. The item that we do not have that is holding the order up is the Pathfinder Adventure Path #61: Shards of Sin. If you're okay with this item being removed, we can ship out the remainder of the order. Please let us know what you'd like to do. Thank you!


That would be fine. Please remove that item from the order so that it can get shipped. Thank you!


Sam Phelan wrote:

Hello JesBennett,

The miniature you mention we do have enough to fulfill your order. The item that we do not have that is holding the order up is the Pathfinder Adventure Path #61: Shards of Sin. If you're okay with this item being removed, we can ship out the remainder of the order. Please let us know what you'd like to do. Thank you!

I am fine with Pathfinder Adventure Path #61 being removed from the order, so this can get shipped. Thanks.


Hello again. I was just wondering if I could get an update on this issue? Thanks!


I saw that my order has shipped. Thanks for you assistance with removing the item and getting this moving!

Customer Service Representative

Hello JesBennett,

I got this done yesterday afternoon, but between all the phone calls and the rest of the backlog I got distracted and forgot to post a reply. My apologies for that. You should be all set now.

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