shipment charged that was not part of my authorization??

[Redelia]

I just got a shipment notice for the Druma book, which I did not want and was not part of my subscription authorization notice. I also see a charge for it with my bank. Could you please stop this shipment and refund my money? (I do still want the other shipment with my Pathfinder 2 books).

[Diego Valdez]

Hello Redelia,

I wasn't able to stop the order. When it gets to you you can send back the Druma book and we can issue you a refund to your original payment method or to store credit. Whichever you prefer.

[Redelia]

If I do so, will that refund also include the shipping charges, since it was your error? Also, I want to make sure that won't interfere with my subscription, which was supposed to start with the next volume.

[Diego Valdez]

Hello Redelia,

Yes, it will include the shipping. It will not interfere with your subscription.