Subscription Question?


Customer Service


Hello
Friday I started several Paizo subscriptions ( order #7944582 ) .
While I was looking over my sidecart I clicked remove all like an idiot.
Now my sidecart is missing from my account page.

Will I still be getting my first round of products that where in the sidecart now that the sidecart is missing?

Do I need to ask to get that list in the original sidecart recreated?

May I please have a link to the explanation of what a sidecart is to avoid future idiocy on my part.

Looking forward to Pathfinder 2.
Thanks

Customer Service Representative

Hello Eric,

I replied to your other post but just realized I didn't give you an explanation of the sidecart. The sidecart is a place where items go to live until they ship out with a subscription order. Usually grouping items together saves a bit on shipping so it is something many folks like to do. So an item in your sidecart will wait until there is a subscription order it can ship out with and then jump into that order. You can add an item to your sidecart by selecting the "Ship with my subscriptions" shipping method at checkout. When you start a new subscription the first item you will get usually spawns into the sidecart and then generates an order when we run the authorization.

Community / Forums / Archive / Paizo / Customer Service / Subscription Question? All Messageboards
Recent threads in Customer Service