Gerardo Perez-Valdes |
Hey. I am currently subscribed to Pathfinder Modules. I wish to cancel this and instead subscribe to Adventure Paths, but every time I try to "buy" the subscriotion, the checkout page reverts to the AP Midwives to Death as my first subscription product, instead of my desired and selected Hellknight Hill AP 145.
Diego Valdez Customer Service Representative |
Gerardo Perez-Valdes |
Hello Gerardo,
I have cancelled your Modules subscription. You will be receiving an email confirmation.
You will need to submit the Adventure Path subscription order and let us know. When you do we can adjust the subscription on our end
OK, there is some rather strange problem with your subscription billing/fulfilling process.
I subscribed to the AP as told. Selected Age of Ashes 1, got auto-selected to Tyrant's Grasp 6 as I had, then I decided what the hell, will start with it and got TG 1-5 in digital. So I expected to get and be charged for both AoA 1 and TG 6. All was well.
Today I got an email about my new AP subscription, saying I am being sent Hellknight Hill 1, and the digital is in my downloads. Checking my digital content, I see Midwives to Death, TG 6, and not Hellknight Hill.
I understand with the new content organisation, edition, etc., there would be some problems, but I also would like to know why I am getting something and not other things and those things do not match.
Cheers.
Gerardo Perez-Valdes |
They decided to hold back the PDFs for 2nd edition until it's released at GenCon.
I understand that, but the email I got says it is Hellknight Hill which I am getting by post, not Midwives to Death. Is the email wrong? Am I getting a physical copy of one and a digital copy of another? I am just confused because the ordering process was screwed from the beginning.
Diego Valdez Customer Service Representative |